FAQ
1. What are the shipping options for Portugal?
Shipping is via DPD, with delivery scheduled in 4-6 business days.
2. Does Coluna de Fogo ship orders to the Azores and Madeira?
Yes, Coluna de Fogo ships to certain postal codes in the Azores and Madeira.
3. What are the shipping options abroad?
Coluna de Fogo ships worldwide.
4. What are the shipping costs?
Varies depending on the order and delivery location
5. Where will my order ship to?
The order will be sent to the address indicated on the order.
6. How can I change my shipping address?
You can change your shipping address in "My Addresses" in your Coluna de Fogo account. A new address may also be indicated during your purchase. However, once your payment has been made and we will receive your order, you will no longer be able to change your shipping address.
7. Is it possible to follow/track my order?
Right now, we do not provide the tracking system.
8. How can I tell if my order has been shipped?
When your order is finished, you will receive an email informing you that your items are on the way.